THE LITTLE DETAILS
Shipping & dispatch.
Australian delivery is included in your monthly subscription.
Where we deliver
We accept Australian delivery addresses only. We do not offer international shipping. No separate delivery charge is added to the monthly subscription price.
First dispatch
The first Halloween boxes dispatch from 6 October 2026. This is the start of dispatch, not the date your box is guaranteed to arrive.
Monthly cutoff and later signups
You can subscribe for the Halloween box up to 11:59 pm on 16 October 2026, Australia/Sydney time.
- Before 6 October: orders join the first dispatch, starting on 6 October.
- 6–16 October: we prepare and send additional orders individually as they arrive, after confirming payment.
- From 17 October: new Halloween signups close. Join the mailing list for the next offer. Existing subscribers continue with their monthly boxes and billing unless they cancel.
Sending orders as they arrive does not guarantee same-day dispatch or delivery by Halloween. We’ll contact you if there is a material dispatch delay.
Payment and delivery
We confirm successful payment before preparing a paid box for dispatch. Billing and dispatch happen on different schedules. Each successful monthly payment pays for one box in your subscription sequence. A renewal does not replace an earlier box still awaiting dispatch. Later boxes are sent monthly; we’ll communicate dispatch timing for each box. We will provide available tracking details once your parcel has been lodged.
Address changes
Keep your Australian address up to date in My account. For a box already being prepared or shipped, contact support@plasticcrap.com.au; changing your saved address may be too late for that parcel.
Delays or missing parcels
Delivery timing depends on the destination and carrier. If there is an issue with your delivery, contact us so we can investigate and help resolve it. Your Australian consumer rights still apply.